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Exabar Telecom will put you on the right path for your Business Needs
Exabar Telecom Plans and Features
A sophisticated phone system that optimizes communications with custom admin and a friendly user configuration which enables you to configure your phone system across your entire company, regardless of location or device.
An affordable rich feature service that is a perfect fit for small businesses.
- Announcement on Hold
- Anywhere Extensions
- Auto Attendant
- Call Accounting
- Call Forwarding
- Call Log
- Call Recording
- Call Transferring
- Call Waiting
- Caller ID
- Conference Calling
- Custom Call Queue Announcements
- Custom Caller ID Name Directory
- Directory Assistance Listing
- Do Not Disturb
- Music on Hold
- Names & Numbers Listing
- Time Based Routing
- Unlimited Call Queues
- Voicemail to Email
A Robust Solution for All Businesses.
- All PRO Features
- Call Barging
- Call Park
- Call Pick-Up
- Call Recording
- Enterprise Voicemail
- Meet-Me Conferencing
- Mobile Bridging
- Night Mode
- On-the-Fly Recording
- Paging & Intercom
- Skills Based Routing
- System Speed Dial
- Voicemail Groups
VoxECall Call Center
A Complete Call Center Solution in hundreds of Call Centers around the globe.
This Advanced Call Center Software Solution: Measure your targets, conversion rates and agent activities. Create accurate reports and statistics. Set security and privacy on individual queues. Support virtual and multi-tenant production environments. Improve your business.
- -Live administrator and supervisor call center status panel.
- -Area code break downs inclusive of calling and waiting time.
- -Agent billable and payable time with total sales, contacts and conversion statistics.
- -Live agent page with queue statistics and agent controls.
- -Total of answered calls including call length and waiting time metrics.
- -Total unanswered calls with disconnection time and position.
- -Complete call distribution statistics, including sales and contacts, by week, day or hour.
- -Administrator message broadcasting and SMS functionality.
- -Full agent availability with session and pauses details and history.
- -Inbound ACD call attempts with metrics available by operator, terminal and queue.
- -Detailed call information including the Call I. D. and recorded call.
- -Inclusive SLA of answered and unanswered calls and disconnection causes.
- -Extensive Quality Assessment module.
- -Send automated nightly PDF/XLS exports by-mail.
- -Hundreds of metrics computed.