Exabar Telecom & Call Cabinet Form New Partnership

Exabar Telecom expands their call recording functionality by including Call Cabinet Atmos into the VoxECall Cloud Phone System.

Exabar Telecom and Call Cabinet Corporation are pleased to announce their strategic partnership to provide customers with the Atmos unlimited secure cloud call recording.

The product will go to market branded as VoxECall Optimizer. This is an integration of Call Cabinet Atmos call recording, quality management system, and compliance solutions with the VoxECall cloud phone system. VoxECall Optimizer will address telecom needs for businesses small to medium and call/contact centers.

“Exabar Telecom is ecstatic about the partnership with Call Cabinet and bringing the Atmos call recording solution to our customers. Atmos is the best call recording solution that provides quality workforce optimization, compliance solutions, secure storage and reporting. Our customers are already starting to reap the benefits of Call Cabinet Atmos,” says Exabar Telecom President Mark Barry.

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Exabar Telecom has been leading the telecom cloud-based communication technology solutions since 2003. Our VoxECall hosted VOIP solution provides all the rich, full features to small and medium businesses that were previously only available to very large corporations. From hosted VoIP phone services to hosted contact/call centers, our services are easy to use, incredibly advanced, and more affordable than traditional solutions. To inquire how Exabar Telecom will provide your business with the VoxECall solution visit our website exabar.com or call (512) 354-1500.

Atmos is an award-winning cloud-based call recording and quality management SaaS product. It harnesses the power of the cloud to record and store inbound and outbound conversations in a secure environment. Because of its cloud centricity, Atmos offers all businesses, large or small, an affordable opportunity to enhance the quality of service provided to their customers to improve customer retention and loyalty.

“The partnership with Exabar is a decisive one because, more than sharing the ability to deliver advanced call recording technologies, Exabar and CallCabinet share core values.” states Ryan Kahan, CEO at CallCabinet. “Both of us deliver the type of service solutions one would expect from an enterprise level Fortune 500 company at a fraction of the cost. Our unique pricing model, paired with Atmos’ ease of use and seamless integration with Exabar Telecom’ products, reinforce our belief that customers will be able to immediately scale out an effective recording solution that assists them in all aspects of call management, agent evaluation, agent training, quality assurance and compliance.”

Atmos’ feature-rich offering includes enhanced voice recording, quality and agent performance management, call scoring templates, PCI DSS call masking, call and quality reporting, secure call sharing and Workforce Optimization, all through an easy-to-use interface. It also meets compliance standards such as PCI DSS, HIPAA, MIFID II, GDPR, FCA, FTC, and many others, and adheres to local data sovereignty law

CallCabinet Corporation is a leading developer of innovative, flexible and cutting-edge cloud and premise-based call recording solutions. Its award-winning Atmos platform has carved a niche as a winner of “Best in Show” awards at ITEXPO shows hosted in Miami, Anaheim and Fort Lauderdale, amongst others, and was lauded as the winner of the 2016 and 2017 Internet Telephony Product of the Year. Atmos puts a fully compliant, cloud-hosted, and easy-to-implement call recording solution within reach of ITSPs, Telcos, carriers, contact centers, distributors and smaller enterprises for the first time. To explore how Atmos will streamline your workflow and transform your business visit our website www.callcabinet.com or call (800) 653-1389.

Maryann Barry